MATHia for Caregivers

About MATHia


What is MATHia?

MATHia is the perfect solution for situations where students are required to learn from home.

It is specifically designed for students to learn independently. Its 1-to-1 coaching technology adapts to give students exactly what they need at any given moment, so they can still make progress on class goals while school is not in session.

MATHia constantly provides personalized feedback and instruction for every student. Problem-specific guidance and teaching hints are also available to make sure students don’t get stuck on a problem. It’s like giving your student his/her own personal tutor.

MATHia also provides real-time progress feedback, so students always know which concepts and skills they’ve mastered. This information appears on each student’s landing page and through the Progress Bar, a real-time dashboard that displays their progress on critical math skills.


Helping Your Student Get Started


You can check out our MATHia Student User Guide for a comprehensive guide to getting your student started or browse through the FAQs below to quickly find the answers you need.


How does my student log in?


If it’s your student’s first time signing in:

  1. Visit
  2. Click Set Your Password.
  3. Enter your school name.
  4. Enter your username (given to students by their teacher).
  5. Click Next.
  6. You will be prompted to enter and confirm a password of your choice, and then click Set Password.
  7. You will be returned to the Sign In page to sign in to your MyCL account.


To launch the software:

  1. Visit
  2. Enter your username.
  3. Enter your password.
  4. Click Sign In.
  5. You will be prompted to enter your school name.
  6. Click Sign In.
  7. From the MyCL portal page, click the MATHia button that has your class name listed above it.


If your school uses Clever:


My student forgot their password. How can they have it reset?

Your student should contact their teacher to have their password reset.


Now that my student is logged in, how do they use MATHia?

Once your student logs in, there should be an obvious “Let’s Go” button. This indicates the assignment that your teacher has provided to your student. Your student should be able to start working, and MATHia itself will guide them through. No caregiver or teacher assistance required!


How does my student finish a workspace?

At the completion of all the problems within a workspace, a student can select “I’m Done!” at the top right of the workspace to proceed on to the next section or workspace.


My student is stuck on a problem, what do I do?

When solving a problem or answering a question, always have students try their best first and see if they get the correct answer. If they are still stuck, there are some things they can do.

If your student is still mathematically stuck, they can always contact their teacher. If they’re stuck because the problem won’t load, they should contact Carnegie Learning Customer Support.




How do I track my student’s progress?

MATHia provides real-time progress feedback, so students always know which concepts and skills they’ve mastered. This information is reflected on each student’s landing page, as well as through the Progress Bar, a real-time dashboard that displays their progress on critical math skills.



How do I know if my student has met whatever guidelines the teacher assigned?

Some common ways teachers will assign content include requiring students to finish a specific Unit, finish a specific number of Workspaces, or spend a specific amount of time working in MATHia. On your student’s Dashboard, you can track these metrics for their current session and total sessions, as well as see the units they’ve completed.



What’s the difference between Concept Builder and Mastery Workspaces? How is progress tracked in both? (Tell me more about the Skillometer).

Check out this article to learn more:
Understanding Mastery and Concept Builder Workspaces in MATHia


What if my student finished the (workspace, unit, module) they were working on?

If your student has completed one section or workspace, let them continue to move forward to the next unlocked unit. MATHia is a math teaching and learning software, so students are able to pace ahead, even if it is content not yet taught in the classroom. (This is why MATHia can really help students practice and review taught skills, but also keep learning during the COVID-19 crisis).

If there are no unlocked units, please contact your student’s teacher and ask them to assign more content or unlock content that is present but locked.


How do I get MATHia to display in Spanish?

If your student needs to work in Spanish, contact their teacher and ask them to assign the Spanish course to your student. If they do not have access to Spanish content, they can contact our Customer Support team to get Spanish content made available to their school.


My student is a struggling reader. Do you have a text to speech functionality, so they can have an easier time reading the word problems?

MATHia includes text-to-speech functionality for struggling readers. Students who would like to use text-to-speech can turn it on under their Preferences, by checking the Enable Text to Speech box.



Is closed captioning available for the videos?

Yes, closed captioning is available for all videos in MATHia.


Where can my student find the glossary?

Students can find the Glossary at any time in the navigation bar at the top of their screen.


Where can my student find MATHia System Help information?

Students can find MATHia System Help at any time in the navigation bar at the top of their screen.


What other options are available for students who have trouble reading/hearing/understanding?

Check out this article to learn more: Low-vision Learners and Classroom Accessibility


Other Questions?

Check out our comprehensive Help Center or chat with our Carnegie Learning Customer Support team here.