The requirements below are for students and teachers using MATHia.
| Windows Computers | |
|---|---|
| Operating system | Windows 10 or higher |
| Memory | 4 GB or higher |
| Browser |
Microsoft Edge 115 or higher Firefox 116 or higher Chrome 115 or higher |
| Display | 1024 x 768 resolution |
| Storage | 100 MB free space or greater |
| Apple Computers | |
|---|---|
| Operating system | macOS Ventura 13.5 or higher |
| Memory | 4 GB or higher |
| Browser | Chrome 115 or higher Safari 16 or higher |
| Display | 1024 x 768 resolution |
| Storage | 100 MB free space or greater |
| Apple iPads | |
|---|---|
| Operating system | iPadOS 16 or higher |
| Hardware | iPad 5th generation and later or iPad Pro. Software is not optimized for iPad 2, iPad 3, iPad 4, original iPad Air, iPad Air 2 or iPad mini devices. If you are unsure of your iPad model, please visit this Apple website for tips to identify the type and version. |
| Browser | Chrome 115 or higher Safari 16 or higher |
| Display | Retina display |
| Storage | 250 MB free space or greater |
| Android Tablets | |
|---|---|
| Operating system | Android 12 and above |
| Memory | 4 GB or higher |
| Browser | Chrome 115 or higher |
| Display | 1024 x 768 resolution or greater |
| Storage | 250 MB free space or greater |
|
Chromebooks |
|
|---|---|
| Operating system | ChromeOS 115 or higher |
| Memory | 4 GB or higher |
| Browser | Chrome 115 or higher |
| Display | 11.6 inch display or greater |
| Storage | 16 GB SSD or greater |
For usability purposes, phones and other small devices are not recommended. Please consult the display requirements for your particular device to ensure a positive experience.
In order to access MATHia, please make sure that pop-up blockers are turned off for all student and teacher devices.
Given the many types of tablet devices and operating systems, the quality of user experience (including touch capabilities) may vary by hardware manufacturer or operating system and browser combination. For advice on achieving the optimal experience with MATHia within your device, please contact the Customer Support team.
Wireless Connection: When using a wireless network, no more than 25-30 computers should be connecting to a single wireless access point at one time.
For Capacity Planning: For up to 30 concurrent student users, allocate a minimum of 1Mbps Internet bandwidth total.
Beyond 30 concurrent student users, allocate an additional 50kbps per user. Bandwidth-intensive activities such as streaming video, audio downloads, VoIP, and database backups can affect performance of Carnegie Learning software. Packet-shaping, QoS, and network traffic prioritizing techniques on heavily trafficked networks can improve performance.
Students and teachers need access to Carnegie Learning’s Google Drive. Our Google Workspace domain is carnegielearning.com. Please add our domain to your allowlist using the directions found in this Google Support article.
The TCP ports that should be allowed are 80 (http) and 443 (ssl). No other ports are required.
Carnegie Learning wildcard hostnames are *.carnegielearning.com, www.google-analytics.com and *.jslogger.com
Alternatively, the following specific domains can be allow listed:
cdn.carnegielearning.com
ctp-svc.carnegielearning.com
k12-svc.carnegielearning.com
mypl.carnegielearning.com
www.google-analytics.com
apis.carnegielearning.com
fonts.googleapis.com
*.livehint.com
*.landbot.io
*.storage.googleapis.com
*.pendo.io
*.google-analytics.com
*.googleapis.com
*carnegiemath.kitaboo.com
*mathstream.carnegielearning.com
*.clearmathia.com
*.kitaboo.com
*.learnosity.com
*.kaltura.com
*.mathstream-api.carnegielearning.com
