If you find that you suddenly are unable to log in to your Carnegie Learning account, a bookmark or saved page may be the culprit. Due to frequent updates, saving a specific account page (e.g., the Passport homepage) is not advised since the page directory changes with each update. When you try to go to the saved page you may find that it continues to load and may have a "user profile retrieved" message pop up, that is the sign of an outdated bookmark.
If you suddenly have problems trying to open your Carnegie Learning account, try going from our login page, https://www.carnegielearning.com/login/#/.
If you want to save a bookmark the best one to save is https://www.carnegielearning.com/login/#/.
